Traits of Good Key Performance Indicators (KPIs)
Thursday, May 5th, 2011 | Asset Management | 8 Comments
1. Objective – provides an unbiased appraisal of a given condition or attribute
2. Countable/Measurable – can be trended objectively with time.
3. Controllable – assigned to the group that can direct the outcome of the condition being measured.
4. Meaningful – Reflect a condition that has a true impact on performance of the process